Shipping policy

We currently offer domestic delivery within the UK only. All deliveries are handled directly by our own team — we do not use external couriers.

Delivery Times

• Standard delivery is usually completed within 2–3 weeks of placing your order.

• Deliveries to Scotland, Wales, and Cornwall may take longer due to extended travel times.

Delivery Arrangements

We will always contact you in advance to arrange a convenient delivery date and time. Please ensure that someone is available to receive your order at the agreed slot.

Shipping Costs

• Delivery charges (if applicable) will be calculated and displayed at checkout.

• From time to time, we may offer free delivery promotions — details will be shown on our website.

Delivery Restrictions

• At this time, we do not deliver outside of the UK.

• If your address falls outside of our standard delivery area, we will contact you to discuss options before fulfilling your order.

Damages & Issues

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery so we can resolve the issue quickly.